What you can do on MyWelfare
The portal also covers family payments, illness and disability, caring, pensions, Community Welfare services, refunds and Civil Registration services.
Basic vs verified MyGovID
| Basic | Verified | |
|---|---|---|
| What you need | Email and password | Public Services Card, verified mobile number, email |
| PPS number application | Yes | Yes |
| Jobseeker's and other payment claims | No | Yes |
| Weekly part-time declarations | No | Yes |
| Appeals online | No | Yes |
How to get a verified account
- Already have a PSC? Log in to your basic account on MyGovID.ie and verify it with your PSC and mobile number.
- No PSC, but a current Irish passport? Use the MyGovID app on your phone. If approved, you get a PSC by post and a verified account.
- Otherwise: do SAFE registration at a PSC centre. Bring your mobile so staff can verify your number there.
Can't use MyWelfare?
Every jobseeker's payment can still be claimed in person at an Intreo Centre or Branch Office, or on paper (email [email protected] for form UP1). For the Community Welfare Service, contact the CWS team listed on your office's page.
Frequently asked questions
What is the difference between a basic and a verified MyGovID?
A basic account is just an email and password; it is enough to apply for a PPS number. A verified account is linked to your Public Services Card and a verified mobile number, and unlocks payments, declarations and appeals on MyWelfare.
How do I verify my MyGovID account?
You need a Public Services Card, a verified mobile phone number and an email address. If you have a basic account and a PSC, you can verify it on MyGovID.ie. No PSC yet? Use the MyGovID app (Irish passport holders) or a PSC centre.
What can I do on MyWelfare?
Apply for jobseeker, family, illness and carer payments, pensions and PPS numbers; make part-time declarations; get statements; and make or follow an appeal.
Who do I call about MyWelfare?
For jobseeker and income support questions, the National Intreo Contact Centre on 0818 405060.
Related guides
Sources: MyWelfare · gov.ie: Jobseeker's Allowance (verified MyGovID) · MyWelfare: Get a Public Services Card. Intreo Offices is independent and not affiliated with the Department of Social Protection. Rates and rules change: confirm on gov.ie or MyWelfare.ie before you act.